in-person private lessons
To book a Recurring Private lesson, please visit the Recurring Lesson Request Form tab at the top of this page under the Private Lesson tab!
Private Lesson Cancellations and Credit Procedures
To cancel a private lesson, you must submit a cancellation request using the link below (location specific):
Brandon: Brandon Location Cancellation Request Form — Brandon All-Stars
Wesley Chapel: Wesley Chapel Cancellation Request Form — Brandon All-Stars
· RECURRING LESSON NOTE: To cancel a recurring lesson indefinitely, please send an email to Privatelessons@brandonallstars.com
When a private lesson is cancelled, you receive a credit to your iClass account in the form of a charge adjustment. This will be reflected in the charge associated with the lesson that was booked and subsequently canceled. This has to be done manually by our administration.
Example: You were charged for 2 lessons at $40 each, so the charge for that lesson would show on your account as $80. If one of those lessons was cancelled, the charge would be manually adjusted to $40, which automatically puts a $40 credit on your account.
Because the iClass system is linked to all of our programs (all-star, classes, camps/clinics and private lessons), the system may automatically apply that credit to any outstanding charges on your account, regardless of if it is a private lesson charge or not. This is an automatic response of the iClass system.
With this information in mind, if you have further questions about your cancellations or credits, please email Privatelessons@brandonallstars.com.
ALL cancelled private lessons MUST be cancelled outside of a 24-hour period. If a lesson is cancelled within 24-hours, the lesson(s) are non-refundable and non-reschedulable. If your athlete is sick or injured, a doctor's note MUST be presented via email to privatelessons@brandonallstars.com in order for the 24-hour rule to be reconsidered. If a doctor's note is not provided, a $25.00 cancellation fee will be posted to your account.
NOTE: Private lessons cannot be booked online within 24-hours. The system is time sensitive and will not allow a client to book a lesson if it is within a 24-hour period.
TO BOOK A FLYER STUNT PRIVATE LESSON, PLEASE visit the stunt lesson request form TAB AT THE TOP OF THIS PAGE UNDER THE PRIVATE LESSON TAB!
PLEASE FOLLOW THE DIRECTIONS OF THE STUNT LESSON REQUEST FORM THOROUGHLY PRIOR TO SUBMITTING YOUR REQUEST!
Flyer stunt lessons CANNOT be booked by the client through the portal. If you attempt to do so, they will be cancelled.
